CAREERS

As a Dental Assistant at Hollow Brook Dental, patient care is your #1 priority and focus. Your ability to value and improve the patient experience plays a major role in the delivery of extraordinary dental care. Not only do the Dental Assistants support the patient; they provide the doctor with valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while “in the chair,” and patient retention overall.

Your role will provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are all needed in our dynamic state-of-the-art office environment.

Responsibilities:

• Provide exceptional customer service, with excellent chair-side manner, by making the patient the#1 priority
• Be present, engaged and ready to work at all assigned shift times
• Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs
• Take, develop and mount accurate, high quality radiographs
• Review patient records prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes
• Clean, sterilize and prepare the equipment and operatory prior to a patient’s appointment
• Perform efficient and accurate procedures to help maintain the schedule and patient flow
• Educate the patients and address their questions and/or concerns
• Demonstrate good teamwork to deliver an extraordinary experience for every patient
• Partner with the doctors, hygienists and front office staff to maintain excellent patient service and integrity within the office
• Assist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products
• Monitor the level of dental supplies and order as needed
• Promote and market HollowBrook Dental’s services, including the Breathing and Sleep Center and retail products
• Provide patients with a tour of the office
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly
• Maintain patient confidentiality through HIPAA complianceFollow the office safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations

Work Environment/Conditions:

• Travel as needed for training and to perform job functions
• Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood-borne pathogens
• Potential of prolonged sitting and standing

Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.

Send your resume to info@hollowbrookdental.com or apply on indeed